Public Notice : Snow Removal and Accessibility in Central Elgin

Canada Post Community Mailboxes

Canada Post is responsible for removal of snow around the community mailboxes. However, there may be times when the snow is not removed consistently, making it difficult for residents to access the mailboxes.

In the event that this happens, Canada Post has a reporting system on their website that allows a service ticket to be created to ensure the issue is addressed.

The Canada Post website states the following:

If there’s snow around your mailbox that’s preventing you from getting your mail you’ll need to create a service ticket. We’ll have it cleared for you as quickly as possible.

If you can’t retrieve your mail from the mailbox due to snow buildup, you can request snow clearance online by visiting the Create A Service Ticket page.

For support on how to create a service ticket, please visit either of the following links:

How to Create a Service Ticker Report in Intelligence 360

Using Online Service Tickets

If you are unable to create a service ticket using the online platform, you may reach out to the Accessibility Coordinator for assistance at: 519-631-1460 ext: 167 or by visiting the following link and filling out the Feedback Form: Accessibility Page for Elgin County.

Crosswalks with Accessible Pedestrian Signals

It has been brought to the attention of the Joint Accessibility Advisory Committee that there are some concerns with the snow removal around Accessible Pedestrian Signals (APS) at crosswalks in the Municipality of Central Elgin. It is imperative that snow be removed to ensure access to the APS buttons for safety and accessibility purposes.

The Municipality has been notified and has indicated that staff will be reminded to be mindful of the crosswalks when clearing snow.

If there are any concerns regarding snow removal at Accessible Pedestrian Signals (APS) at crosswalks please utilize the Report a Problem function and select Operations or contact the Municipality of Central Elgin Infrastructure & Community Services Department at: 519-631-4860

If you would like to know more about snow removal in Central Elgin, visit the following link: Snow Removal Page for Central Elgin.

Family Day Closure Notice
Graphic to indicate holiday closures at Elgin County Facilities. The Elgin County Administration Building, Provincial Offences Administration Building, and Elgin County Heritage Centre will be closed on Friday, December 23rd at noon. Regular business hours will resume on Tuesday, January 2nd, 2024.