Emergency Planning & Policies

Visitor Policy and Procedure Information

Elgin County Homes and Seniors Services has policies and plans in place for safe visitation and resident outings in both non-outbreak and outbreak situations. Our policies are shaped by the Fixing Long-Term Care Act, 2021, ministry directives, and relevant legislation, ensuring the highest standards of safety for our residents and staff.

During non-outbreak situations, visits to our Homes are subject to our Visitor Policy. Our aim is to facilitate meaningful interactions while maintaining a safe environment for everyone.

In times of outbreak, epidemic, or pandemic, we adapt our policies to ensure that visitors can still connect with their loved ones, and residents can safely leave the Home when permitted. These measures are crucial for protecting the health and well-being of our community.

Essential Caregiver and General Visitor Education

You can help yourself, your loved ones, and our residents stay healthy by following our guidelines on proper handwashing techniques, the correct use of non-medical masks, and the appropriate use of personal protective equipment. The information provided below supports our collective efforts to maintain a safe and healthy environment for everyone.

How to Hand Rub

How to Hand Wash

How to Wear a Non-Medical Mask

Putting On Full Personal Protective Equipment

Taking Off Full Personal Protective Equipment

Elgin County Homes Emergency Planning

Every long-term care home in Ontario is required to establish a written emergency plan as set out in the Fixing Long-Term Care Act (FLTCA) and Regulation 246/22.

Elgin County’s emergency planning provides a framework to ensure our Homes are prepared to handle emergency situations effectively. Developed with input from stakeholders, these plans guide the mobilization of resources and coordinates responses to ensure a cohesive and efficient response to emergency situations.