Admission

All admissions to long-term care in Ontario are processed through various central access locations.  

Southwest Home and Community Care manage all long-term accommodation applications through their Long-Term Care Branch. The cost for long-term care is set by the Ministry of Long-Term Care across all long-term Care homes in Ontario based on the type of accommodation.

Information about current costs can be found on the Ministry of Long-Term Care website.

Information about the eligibility and the admission process to long-term care, can be found here: Eligibility and admission
To begin the assessment and application process, please contact your local Southwest Community Office or call toll-free at 1-800-811-5146
For more information about the process to apply, visit Applying for long term care

Book a Tour

The County of Elgin Homes and Seniors Services welcomes individuals to take the opportunity to tour our homes.  Please pre-book your tour with the home wherever possible. Tours are booked during regular business hours Monday to Friday 8:30am – 4:30pm.  Special accommodations can be made for weekend and evening tours upon request.

For more information, or to book a tour of one of our homes please contact staff directly by clicking the button below and filling out the form. For the Inquiry section of the form please select ‘Tour’ from the drop down menu.

You can also contact our three homes directly by the phone numbers provided below during regular business hours (Monday to Friday, 8:30am – 4:30pm):

Bobier Villa: 519-762-2417

Elgin Manor: 519-631-0620

Terrace Lodge: 519-773-9205

A group of older adults sitting playing cards.