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Admission Process


All admissions to long-term care in Ontario are processed through your local Community Care Access Centre CCAC.

Elgin / St. Thomas office (519) 631- 9907 or toll free at 1-800-563-3098

London / Middlesex office (519) 631-9907 or toll free at 1-800-811-5146


The Ministry of Health and Long Term Care (MOHLTC) regulate and provide funding for accommodation in Long Term Care facilities. The amount a resident pays for accommodation is called a "co-payment".

For more information on Long Term Care co-payment rates please contact the LTC Homes Action Line at 1-866-434-0144.